Question 1

"Can I use my credit to shop online?"

Accepted Answer

Sadly, our system does not integrate well with our website. If you have credit though, we can always add you to the payouts list on Tuesdays so you'll get an e-transfer to use towards something you like!

Question 2

"How does your rewards program work?"

Accepted Answer

We use Fivestars for our amazing loyalty rewards program! Need help? Not to worry! Visit our store and a CB employee will be happy to assist you. Sign up or download the app from Apple or Google Play. Collect points when you checkout at The Clothing Bar and earn rewards when you redeem them. This means after a couple of trips to The CB, you can earn enough points to receive a discount on your next purchase.

If you purchase something over Instagram or online, make sure you tell us your phone # and we can still add your points even if you're not in store:)

Question 3

"How do you decide if my items are featured on your online store?"

Accepted Answer

The criteria we typically use to assess if items are appropriate for the online store include quality, brand, or uniqueness of the item. Items must also indicate a size, and be in perfect condition. Bonus points if the item still has the tags on too! This assessment is also season dependent and based on current trends and styles. Not everything we post on Instagram makes it to our online store so be sure to call us to purchase items on our social media! P.S. We recieve hundreds of items each day so we must be selective when it comes to which items we put online!

Question 4

"Can I put clothes/outfits I see on your Instagram or online store on hold?"

Accepted Answer

In order to ensure that items are accessible to all customers, all clothing items are only available on a first-come-first-served basis. Any items posted on our social media platforms can be bought over the phone, by e-transfer or physically in-store. We do not offer refunds or exchanges and all items are final sale.

Question 5

"Can I return items I buy online, or change my mind on?"

Accepted Answer

Because of the nature of the business, we do not offer returns or exchanges. You can always try re-consigning the items, but we cannot guarantee we will re-take it to sell(i.e. wrong season, damage etc.). Check our shipping/returns page for full details!

Q&A with The Clothing Bar

"Can I use my credit to shop online?"

"How does your rewards program work?"

"How do you decide if my items are featured on your online store?"

"Can I put clothes/outfits I see on your Instagram or online store on hold?"

"Can I return items I buy online, or change my mind on?"